The meeting owner puts important points or findings in there for the record. All meetings at the research firm have an instant messaging backchannel that queues up the questions and points attendees want to make. He added that content and collaboration systems, such as co-authoring in Office 365, G Suite or wikis, provide mechanisms for observable work - or 'working out loud' - that can often replace the need for status meetings.įor those times when meetings are absolutely necessary, Roth gave an example of how technology is used at Gartner to improve meetings. For most companies, removing all stupid meetings would have far more benefit than all this technology being across the board, and it's free.' 'They should be eliminated, not technologically enhanced. 'Improving stupid meetings provides as little benefit as automating out-of-date processes,' Roth said. Roth said Microsoft's Build 2018 demo doesn't take into account that the future of meetings is not just about improving the good meetings it's also about getting rid of the 'stupid' ones.Ĭraig Rothresearch vice president, Gartner 'The entire meeting lifecycle - before, during and after - is in need of improvement.' 'I'm thrilled to see Microsoft working on automating the mundane aspects such as scheduling and note-taking, but I'd like to see more focus on why meetings happen in the first place and how they can be driven towards better outcomes,' added Lepofsky, who specializes in the future of work. He said there are still scenarios where real-time get-togethers have value, but that many meetings are 'ruminants of a time before we had the modern communication, coordination and collaboration tools that are available today.' The question is: Should the process of meetings stay fixed? Alan Lepofsky, vice president and principal analyst at Constellation Research, doesn't think so. 'I take as a good example of technology-based, fixed-process innovation - that is, if you keep the process of meetings fixed then here's how we could use the next generation of technology to help,' Roth said.
It's not so much the technology itself that critics I talked to took issue with - it's that Microsoft's vision for the future of meetings, though compelling, is centered on a dated concept: meetings. 'It's a large amount of money and technology to throw at a small part of what makes meetings less productive.' Build 2018: Tech ignores the bigger issue 'If you look holistically at the whole issue of meetings, or even the broader issue of how teammates stay informed and create consensus, real-time spatial analysis and recording to-dos are not a huge problem,' said Craig Roth, research vice president at Gartner.
One went so far as to say some of the tools presented in the demo could be considered superfluous. The glitzy deployment of technology wowed me, but analysts, it seemed, were less impressed. The scenario at Build 2018 had many technology elements at play, including artificial intelligence, computer vision, voice transcription, real-time translation, remote participation, accessibility for people with disabilities, analytics, visualization and augmented reality. Microsoft's augmented reality headset, HoloLens, was then used to view a holographic 3D model of a building. The device, paired with Surface Hub displays and powered by Cortana, continued to transcribe the meeting, perform real-time translation, and automatically set to-do lists and reminders. In the demo, a cone-shaped prototype device with a 360-degree camera and microphones identified and greeted people by name as they walked into the room. The future of the office meeting could be, courtesy of IT. Continue Reading This ArticleĮnjoy this article as well as all of our content, including E-Guides, news, tips and more. This content is part of the Conference Coverage:Microsoft Ignite 2018 conference coverageĪt its Build 2018 developer conference this week, Microsoft pulled out the stops with a flashy demo showing what.
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